Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1986-2014 8.8" Axle Girdle Cover Kit

                  Mustang 1986-2014 8.8" Axle Girdle Cover Kit

                  SKU: M4033G2

                  $300.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  SKU: M6642MB

                  $215.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 Strut Tower Brace

                  Mustang GT 2005-2014 Strut Tower Brace

                  SKU: M20201S197

                  $235.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2014 High Performance Intercooler Pump Kit

                  Mustang Cobra Jet 2014 High Performance Intercooler Pump Kit

                  SKU: M8501M58

                  $415.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2013-2014 Boss 302R Head Changing Kit

                  Mustang 2013-2014 Boss 302R Head Changing Kit

                  SKU: M6067M50BR11

                  $215.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Adjustable Panhard Bar Bushing Kit

                  Mustang 2005-2014 Adjustable Panhard Bar Bushing Kit

                  SKU: M4266A

                  $47.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  SKU: M4210A

                  $62.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  SKU: M6500M50R

                  $475.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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