Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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commodities in range $0 - $50 (37)

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123 results

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price Range:

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Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jul 14

Pickup: Free at Dealer

Add to Cart

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AC

$59.00

Shipping: Ships by Jul 14

Pickup: Free at Dealer

Add to Cart

Interior Light Kit

Interior Light Kit

SKU: CL8Z13E700AA

$315.00

Shipping: Ships by Jul 14

Pickup: Free at Dealer

Add to Cart

Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

SKU: CR3Z6313300AA

$140.00

Shipping: Ships by Jul 14

Pickup: Free at Dealer

Add to Cart

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: LC5Z7804810AA

$75.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Mustang 2010-2014 Right Hand Side Quarter Panel Scoop

Mustang 2010-2014 Right Hand Side Quarter Panel Scoop

SKU: AR3Z63279D36AA

$135.00

+ $70.00 Installation

Pickup Required

Pickup: Free at Dealer

Add to Cart

...

118 - 123 of 123 results