Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  SKU: M4204F318C

                  $450.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Rear Lower Control Arm Upgrade Kit

                  Mustang 2005-2014 Rear Lower Control Arm Upgrade Kit

                  SKU: M5538A

                  $180.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2007-2011 5.4L 4V S/C Head Changing Kit

                  Mustang 2007-2011 5.4L 4V S/C Head Changing Kit

                  SKU: M6067MSVT

                  $140.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  SKU: M5649R1

                  $245.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  SKU: M17757MB

                  $390.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  SKU: M6304GPODA

                  $230.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 GT Throttle Body

                  Mustang 2005-2010 GT Throttle Body

                  SKU: M9926MGT

                  $365.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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