Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance

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                  Mustang 1964-2017 Tremec 6-Speed Transmission

                  Mustang 1964-2017 Tremec 6-Speed Transmission

                  SKU: M7003M6266

                  $4,630.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 V8 Adjustable Clutch Linkage Kit

                  Mustang 1996-2004 V8 Adjustable Clutch Linkage Kit

                  SKU: M7553D302

                  $130.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2014 8.8" Ring Gear and Pinion

                  Mustang 1986-2014 8.8" Ring Gear and Pinion

                  SKU: M420988410

                  $300.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  SKU: M6004462V

                  $610.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 4.6L High Volume Oil Pump and Pickup Tube

                  Mustang 1996-2004 4.6L High Volume Oil Pump and Pickup Tube

                  SKU: M6600D46

                  $185.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-1998 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1996-1998 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R462

                  $110.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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