Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $50.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  SKU: 302636

                  $23.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  SKU: 302225

                  $19.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1983-2001 302 One Piece Rear Main Oil Seal

                  Mustang 1983-2001 302 One Piece Rear Main Oil Seal

                  SKU: M6701B302

                  $22.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - CHROME

                  FORD SLANT EDGE BREATHER - CHROME

                  SKU: 302439

                  $50.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $30.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
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