Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  SKU: M7554A

                  $88.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  302/351 Maximum Flow Aluminum Water Pump

                  302/351 Maximum Flow Aluminum Water Pump

                  SKU: M8501F351

                  $370.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance EZ-Up Tent Side Walls 10'

                  Ford Performance EZ-Up Tent Side Walls 10'

                  SKU: M1827W10A

                  $245.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  SKU: M7548A

                  $88.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1993 Tremec Upgraded Super-Duty T-5 Transmission

                  Mustang 1979-1993 Tremec Upgraded Super-Duty T-5 Transmission

                  SKU: M7003Z

                  $2,565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  SKU: 302520

                  $440.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER POLISHED

                  FORD RACING SLANT EDGE AIR CLEANER POLISHED

                  SKU: 302383

                  $235.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
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