Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 289/302 Dual Plane Intake Manifold

                  Mustang 1963-2001 289/302 Dual Plane Intake Manifold

                  SKU: M9424F302

                  $470.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259C301

                  $67.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $230.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  SKU: 302137

                  $380.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302/351W Intake Manifold Gasket

                  Mustang 1964-1995 302/351W Intake Manifold Gasket

                  SKU: M9439A50

                  $83.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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