Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  SKU: VLJ8Z15600D20C

                  $189.00

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828A

                  $659.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Fast Charging Adapter (NACS)

                  Ford Fast Charging Adapter (NACS)

                  SKU: VRK9Z10E826A

                  $200.00

                  Shipping: Ships by May 12
                  Dealer Pickup: Not Available
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  SKU: VPK9Z17626A

                  $579.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210B

                  $1,499.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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