Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

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                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  SKU: LJ9Z10C830DC

                  $495.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by May 6
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                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  SKU: VPK9Z7020000B

                  $569.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  SKU: VPK9Z17626B

                  $439.00

                  Shipping: Ships by May 6
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                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

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                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

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