Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  SKU: VNZ6Z78519A02A

                  $109.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AC

                  $4,499.00

                  + $266.00 Installation
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 Leer Group Avalanche Gray Premium Low Profile Bed Cap, Paint Code DR - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Avalanche Gray Premium Low Profile Bed Cap, Paint Code DR - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BB

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2025 LEER Eruption Green Snug Top Sport Bed Cap for 4.5 Bed, Paint Code FA - NON-RETURNABLE

                  Maverick 2025 LEER Eruption Green Snug Top Sport Bed Cap for 4.5 Bed, Paint Code FA - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AT

                  $4,499.00

                  + $266.00 Installation
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VKB3Z9955100D

                  $1,218.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025 Leer Group Space White Premium Low Profile Bed Cap, Paint Code A3 - NON-RETURNABLE

                  Maverick 2025 Leer Group Space White Premium Low Profile Bed Cap, Paint Code A3 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BR

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2025 LEER Ruby Red Tint Snug Top Sport Bed Cap for 4.5 Bed, Paint Code RR - NON-RETURNABLE

                  Maverick 2025 LEER Ruby Red Tint Snug Top Sport Bed Cap for 4.5 Bed, Paint Code RR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AR

                  $4,499.00

                  + $266.00 Installation
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