Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Telescoping 36-64" Bed Side Bars

                  Yakima Telescoping 36-64" Bed Side Bars

                  SKU: VKB3Z9955100F

                  $249.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  SKU: VNZ6Z99425A34A

                  $309.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  SKU: VNZ6Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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