Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Maverick 2022-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

$79.00

Mustang M14 x 1.5 Black Lug Nut Wheel Kit

$57.00

Maverick 2022-2025 Napier Truck Tent

$279.00

Maverick 2022-2025 Molded Splash Guards Front Pair

$60.00

Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

$205.00

Maverick 2022-2025 Tailgate Liner Kit

$80.00

ARB TRED PRO RECOVERY BOARDS

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ARB Ford Performance Parts Portable Air Compressor Kit

$415.00

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

$295.00

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Maverick 2022-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

$79.00

Mustang M14 x 1.5 Black Lug Nut Wheel Kit

$57.00

Maverick 2022-2025 Napier Truck Tent

$279.00

Maverick 2022-2025 Molded Splash Guards Front Pair

$60.00

Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

$205.00

Maverick 2022-2025 Tailgate Liner Kit

$80.00

ARB TRED PRO RECOVERY BOARDS

$275.00

ARB Ford Performance Parts Portable Air Compressor Kit

$415.00

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

$295.00