Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  SKU: VM1PZ19A164A

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 Leer Group Area 51 Premium Low Profile Bed Cap, Paint Code KU - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Area 51 Premium Low Profile Bed Cap, Paint Code KU - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BA

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2025 REV Hard Roll-Up Bed Cover for 4.5 Bed

                  Maverick 2022-2025 REV Hard Roll-Up Bed Cover for 4.5 Bed

                  SKU: VNZ6Z99501A42G

                  $1,219.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BF

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  SKU: VNZ6Z16268B

                  $549.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BJ

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AH

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  SKU: VNZ6Z6320000C

                  $129.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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