Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick Crew Cab 2022-2025 GAS All Weather Floor Liner Tray Set for Gas Vehicle Only

                  Maverick Crew Cab 2022-2025 GAS All Weather Floor Liner Tray Set for Gas Vehicle Only

                  SKU: NZ6Z1613086AA

                  $205.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Fixed Hitch Mounted Basket

                  Curt Fixed Hitch Mounted Basket

                  SKU: VM1PZ19J353A

                  $259.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Front Console Vault In-Vehicle Safe

                  Maverick 2022-2025 Front Console Vault In-Vehicle Safe

                  SKU: VNZ6Z9906202A

                  $329.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Paint Protection Film Kit

                  Maverick 2022-2025 Paint Protection Film Kit

                  SKU: VNZ6Z2120000A

                  $359.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
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