Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Visco 2pc Matte Black Speed Stripes

                  Maverick 2022-2025 Visco 2pc Matte Black Speed Stripes

                  SKU: VNZ6Z6320000A

                  $79.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AB

                  $59.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  SKU: VKB3Z99000A64A

                  $29.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  2-Cleat Kit

                  2-Cleat Kit

                  SKU: NZ6Z26000A64A

                  $110.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Tailgate Bike Carrier for 5 Bikes

                  Yakima Tailgate Bike Carrier for 5 Bikes

                  SKU: VKB3Z9955100E

                  $199.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VNZ6Z9920554A

                  $189.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Door Sill Kit Tremor logo on Black Texture

                  Maverick 2022-2025 Door Sill Kit Tremor logo on Black Texture

                  SKU: VNZ6Z99132A08D

                  $49.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

                  Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

                  SKU: VNZ6Z13E754B

                  $199.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
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