Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  45 results

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                  Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

                  Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

                  SKU: M9603AFSTA

                  $425.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  TPMS Sensor and Activation Tool Kit

                  TPMS Sensor and Activation Tool Kit

                  SKU: M1180A

                  $140.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Carbon Fiber 5-Speed Shift Knob

                  Black Carbon Fiber 5-Speed Shift Knob

                  SKU: FM5Z7213A

                  $105.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: GJ5Z19A361A

                  $245.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Carbon Fiber Emergency Brake Handle

                  Focus 2015-2018 Carbon Fiber Emergency Brake Handle

                  SKU: G1EZ2780A

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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