Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788A

                  $659.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  SKU: M10300COVER

                  $11.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 17" Wheel Liners

                  Super Duty 2011-2025 17" Wheel Liners

                  SKU: VAC3Z1130A

                  $549.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 8.0' Bed

                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 8.0' Bed

                  SKU: VPC3Z99501A42N

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Lettering Hood Badge

                  Super Duty 2017-2022 Chrome Lettering Hood Badge

                  SKU: VHC3Z16606A

                  $109.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Chrome Side Window Air Deflectors

                  Reg Cab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246C

                  $119.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  SKU: BC3Z19A282B

                  $125.00

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