Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42R

                  $2,009.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Spare Tire Lock

                  Spare Tire Lock

                  SKU: RAMZ1A380A

                  $65.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
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                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Bushwacker Matte Black Fender Flares

                  Super Duty 2017-2022 Bushwacker Matte Black Fender Flares

                  SKU: VHC3Z16268A

                  $569.00

                  Pickup Required
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                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  SKU: VHC3Z9900038A

                  $489.00

                  Shipping: Ships by May 8
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