Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Stainless

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Stainless

                  SKU: VPC3Z16A550H

                  $359.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  SKU: JC3Z99112A15D

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  SKU: VHC3Z9900038A

                  $489.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550B

                  $389.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  SKU: VPC3Z7806202A

                  $359.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
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