Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

                  Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

                  SKU: LC3Z19F503A

                  $390.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  SKU: VML3Z2663812J

                  $239.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Tilting Bike Carrier

                  Thule Hitch Mounted Tilting Bike Carrier

                  SKU: VPL2Z7855100A

                  $869.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Boss Cab Protector

                  Super Duty 2017-2025 Boss Cab Protector

                  SKU: VHC3Z99280D71A

                  $1,189.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code HX - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VPC3Z99501A42EG

                  $4,199.00

                  + $266.00 Installation
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Agate Black Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code UM- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Agate Black Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code UM- NON-RETURNABLE

                  SKU: VPC3Z99501A42FC

                  $4,179.00

                  + $266.00 Installation
                  Super Duty® 2023 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code G4 - NON-RETURNABLE

                  Super Duty® 2023 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code G4 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EJ

                  $4,199.00

                  + $266.00 Installation
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