Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Super Duty 2017-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VHC3Z16C900C

                  $99.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  SKU: HC3Z16A550CB

                  $60.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 12 Bolt HD Differential Cover

                  Super Duty 12 Bolt HD Differential Cover

                  SKU: M4033SD12

                  $220.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Standard Interface Plate Kit

                  Standard Interface Plate Kit

                  SKU: HC3Z9928408AA

                  $70.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SRW 2017-2022 Molded Splash Guards Rear Pair

                  Super Duty SRW 2017-2022 Molded Splash Guards Rear Pair

                  SKU: HC3Z16A550BC

                  $60.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  SKU: HC3Z99406A10A

                  $95.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN® WIRELESS WINCH HUB RECEIVER

                  WARN® WIRELESS WINCH HUB RECEIVER

                  SKU: M1821WR

                  $100.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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