Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Boss Cab Protector

                  Super Duty 2017-2025 Boss Cab Protector

                  SKU: VHC3Z99280D71A

                  $1,189.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $940.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: HC3Z1A043B

                  $70.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

                  Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

                  SKU: HC3Z16A550DC

                  $60.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Tonneau/Bed Cover, Hard Folding Between the Rails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  Super Duty 2023-2025 Tonneau/Bed Cover, Hard Folding Between the Rails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  SKU: VPC3Z99501A42H

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
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