Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Bed Mat
                  colorblack

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15A

                  $190.00

                  -

                  $210.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  View details
                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHC3Z16A550G

                  $369.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Gravel

                  Carhartt Front Captain's Chair Seat Covers in Gravel

                  SKU: VFL3Z15600D20DB

                  $279.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  SKU: HC3Z9900038AA

                  $425.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Brown

                  Carhartt Front Captain's Chair Seat Covers in Brown

                  SKU: VFL3Z15600D20CB

                  $279.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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