Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200C

                  $449.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20DB

                  $399.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding with Armrest Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding with Armrest Seat Covers

                  SKU: VKC3Z2663812DB

                  $290.29

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146A

                  $349.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHC3Z16A550G

                  $369.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
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