Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  SKU: HC3Z99000A38CA

                  $80.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Smoke Side Window Air Deflectors

                  Crew Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246J

                  $79.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN® WIRELESS WINCH HUB RECEIVER

                  WARN® WIRELESS WINCH HUB RECEIVER

                  SKU: M1821WR

                  $100.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
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