Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  SKU: VJC3Z78519A02A

                  $109.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Black Oval Kit with Camera

                  Super Duty 2020-2022 Black Oval Kit with Camera

                  SKU: M1447SDC

                  $140.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Marque Plate

                  Ford Performance Black Stainless Steel Marque Plate

                  SKU: M1828LB

                  $45.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 12 Bolt HD Differential Cover

                  Super Duty 12 Bolt HD Differential Cover

                  SKU: M4033SD12

                  $220.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Black Hood Deflector

                  Super Duty 2017-2022 Black Hood Deflector

                  SKU: HC3Z16C900C

                  $225.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Carbon Black Locking Bed Cleat 4pc Kit

                  Premium Carbon Black Locking Bed Cleat 4pc Kit

                  SKU: HL3Z99000A64A

                  $110.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
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