Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146L

                  $609.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 6.75' Bed

                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 6.75' Bed

                  SKU: VHC3Z99501A42T

                  $1,229.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42G

                  $2,299.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  SKU: VKC3Z99113C37A

                  $2,299.00

                  Pickup Required
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                  FORD INTERIOR CLEANING KIT

                  FORD INTERIOR CLEANING KIT

                  SKU: MFPPCLEAN1

                  $40.00

                  Shipping: Ships by May 11
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                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

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