Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

                  M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

                  SKU: M1012SB

                  $88.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200C

                  $449.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  SKU: VML3Z9955100F

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  SKU: VHC3Z99425A34B

                  $59.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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