Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  SKU: VML3Z8A224C

                  $309.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10C744CS

                  $49.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200E

                  $399.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Lighted Ford Oval Front LED For Vehicles with Front Camera

                  F-150 2021-2022 Lighted Ford Oval Front LED For Vehicles with Front Camera

                  SKU: VML3Z8A224D

                  $309.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Lightning Logo on Black Texture Door Sill Kit for F-150 Lightning

                  F-150 2021-2025 Tufskinz Lightning Logo on Black Texture Door Sill Kit for F-150 Lightning

                  SKU: VML3Z99132A08F

                  $59.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  SKU: VML3Z8A224F

                  $289.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  SKU: VHL3Z16A550F

                  $309.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc Plated Wheel Locks for Hidden Lugs

                  Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: FL1Z1A043A

                  $70.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
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