Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew® 2021-2025 6" Chromed Aluminum Angular Step Bar

                  F-150 SuperCrew® 2021-2025 6" Chromed Aluminum Angular Step Bar

                  SKU: ML3Z16450AB

                  $940.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Low Gloss Black Lettering Tailgate Badge

                  F-150 2018-2020 Low Gloss Black Lettering Tailgate Badge

                  SKU: LL3Z9941018A

                  $70.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

                  F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

                  SKU: VFL3Z9920000F

                  $179.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  SKU: VHL3Z84501A42B

                  $2,009.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023, Fender Flares

                  F-150 2021-2023, Fender Flares

                  SKU: VRL3Z16268B

                  $559.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  SKU: VRL3Z13C788EA

                  $649.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  F-150 2025 Fender Flares

                  F-150 2025 Fender Flares

                  SKU: VRL3Z16268A

                  $559.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  F-150 2021-2024 Decked Drawer System for 6.5 ft Bed

                  F-150 2021-2024 Decked Drawer System for 6.5 ft Bed

                  SKU: VPL3Z15600A04B

                  $2,149.00

                  Pickup Required
                  Pickup: Free at Dealer
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