Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 6" Chromed Aluminum Angular Step Bar

                  F-150 SuperCrew® 2021-2025 6" Chromed Aluminum Angular Step Bar

                  SKU: ML3Z16450AB

                  $940.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040J

                  $500.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control

                  F-150 2021-2023 Trailer Brake Control

                  SKU: ML3Z19H332AB

                  $295.00

                  + $182.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VHL3Z16A550B

                  $309.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  SKU: VPL3Z16A550D

                  $299.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  SKU: VHL3Z84501A42B

                  $2,009.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: ML3Z1813300AA

                  $205.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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