Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  SKU: VPL3Z16A550A

                  $299.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20C

                  $289.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  SKU: VML3Z1820049A

                  $369.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146K

                  $369.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  SKU: VML3Z8A224J

                  $309.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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