Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 6.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 6.5' Bed

                  SKU: VHL3Z99501A42A

                  $2,009.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  SKU: VML3Z84501A42DD

                  $599.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, XL, XLT, Lariat and STX - Paint Protection Film Kit

                  F-150 2024-2025, XL, XLT, Lariat and STX - Paint Protection Film Kit

                  SKU: VRL3Z2120000A

                  $399.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  SKU: VML3Z8A224H

                  $309.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2-Cleat Kit

                  2-Cleat Kit

                  SKU: NZ6Z26000A64A

                  $110.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rooftop Fishing Rod Mount

                  Yakima Rooftop Fishing Rod Mount

                  SKU: VM1PZ7855100E

                  $199.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  SKU: VKB3Z99000C38D

                  $2,699.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450GB

                  $750.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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