Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2022 5.0L Supercharger Kit

                  F-150 2021-2022 5.0L Supercharger Kit

                  SKU: M6066F150SCA

                  $9,850.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  SKU: M16628FM

                  $2,235.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL2

                  $920.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  SKU: M16026FM

                  $1,330.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FEBR

                  $2,180.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

                  2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

                  SKU: M5200FSBRB

                  $2,380.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FSBR

                  $2,180.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack

                  Yakima Adjustable Bed Rack

                  SKU: VLC3Z9955100B

                  $1,478.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  SKU: VML3Z99501A42K

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
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