Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Seat Covers, Rear Pet Floor Hammock

                  Seat Covers, Rear Pet Floor Hammock

                  SKU: VML3Z16123A00A

                  $259.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 Reg Cab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146H

                  $359.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

                  SKU: VML3Z15600D20B

                  $289.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Stainless Steel Tailgate Trim

                  F-150 2021-2025 Stainless Steel Tailgate Trim

                  SKU: VML3Z99290D90A

                  $149.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  SKU: VRL3Z2120000B

                  $419.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Lug Nut Kit

                  F-150 2015-2023 Lug Nut Kit

                  SKU: M1012FA

                  $26.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  F-150 2024-2025 Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  SKU: VRL3Z13B678C

                  $459.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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