Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  SKU: VJL3Z99501A42D

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  SKU: ML3Z1613562AA

                  $60.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  SKU: VML3Z13C788BA

                  $659.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  SKU: VML3Z99132A08E

                  $59.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 6.5 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 6.5 Bed

                  SKU: VJL3Z99501A42C

                  $599.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VFL3Z7855100A

                  $699.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 SuperCab Extended Length Step Bars

                  F-150 2021-2025 SuperCab Extended Length Step Bars

                  SKU: ML3Z16450DA

                  $980.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 6.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 6.5 Box

                  SKU: ML3Z16450EA

                  $1,005.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 6" Chromed Aluminum Angular Step Bar

                  F-150 SuperCab 2021-2025 6" Chromed Aluminum Angular Step Bar

                  SKU: ML3Z16450BA

                  $880.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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