Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200C

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Red & Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000J

                  $219.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Hitch Receiver

                  F-150 2021-2025 Trailer Hitch Receiver

                  SKU: ML3Z19D520A

                  $370.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $240.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  SKU: VML3Z1613208B

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  SKU: M1007S2085F15B

                  $420.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  SKU: VHL3Z99112A15C

                  $279.00

                  Pickup Required
                  Pickup: Free at Dealer
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