Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  SKU: VGL3Z99501A42CB

                  $1,229.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550CB

                  $319.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VJL3Z84501A42C

                  $529.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  SKU: VML3Z99501A42PP

                  $1,699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  SKU: ML3Z17696CA

                  $1,000.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome 4-Piece Set In Channel Side Window Deflectors for Crew Cab

                  Chrome 4-Piece Set In Channel Side Window Deflectors for Crew Cab

                  SKU: VML3Z18246J

                  $169.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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