Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 UVS 100 Custom Sunscreen

                  F-150 2015-2020 UVS 100 Custom Sunscreen

                  SKU: VJL3Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Ford Performance Sill Plate Set

                  F-150 2015-2023 Ford Performance Sill Plate Set

                  SKU: M1613208F15A

                  $115.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15163A

                  $115.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Red Tow Hook Pair

                  F-150 2015-2023 Red Tow Hook Pair

                  SKU: M18954F15R

                  $150.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  F-150 2018-2023 Black Oval Kit without Camera

                  F-150 2018-2023 Black Oval Kit without Camera

                  SKU: M1447F15B

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15157A

                  $115.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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