Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Accessories/
Yakima

Yakima

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Yakima

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Yakima

color

brand

rack Application

price Range

Yakima Hitch-Mounted LongArm Bed Extender

$279.00

Yakima Eye Bolts for T-Slot Bar 2pc Set

$29.00

Yakima Adjustable Bed Rack

$1,478.00

Yakima Rack Mounted Medium Cargo Basket

$649.00

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

$839.00

Yakima® Rack Mounted Kayak Carrier w/o Lock

$209.00

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

$1,627.00

Yakima SKS Lock System Kit

$69.00

Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

$1,377.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Yakima

color

brand

rack Application

price Range

Yakima Hitch-Mounted LongArm Bed Extender

$279.00

Yakima Eye Bolts for T-Slot Bar 2pc Set

$29.00

Yakima Adjustable Bed Rack

$1,478.00

Yakima Rack Mounted Medium Cargo Basket

$649.00

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

$839.00

Yakima® Rack Mounted Kayak Carrier w/o Lock

$209.00

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

$1,627.00

Yakima SKS Lock System Kit

$69.00

Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

$1,377.00