Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2018-2023 Black Oval Kit without Camera

                  F-150 2018-2023 Black Oval Kit without Camera

                  SKU: M1447F15B

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  SKU: M1007S2085F15B

                  $420.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15157A

                  $115.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD INTERIOR CLEANING KIT

                  FORD INTERIOR CLEANING KIT

                  SKU: MFPPCLEAN1

                  $40.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  SKU: M5248F15R133

                  $255.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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