Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE DECAL SET

                  FORD PERFORMANCE DECAL SET

                  SKU: M1820FPBED

                  $55.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  SKU: M1447F15A

                  $70.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  SKU: M1007KS2295SB

                  $2,010.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  SKU: M3600F15ROR

                  $640.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  SKU: M1240535T

                  $67.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Complete Lowering Kit

                  F-150 2015-2020 Complete Lowering Kit

                  SKU: M3000H4A

                  $545.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
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