Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Genuine Ford Accessory,Napier

Genuine Ford Accessory,Napier

color

brand

price Range

Explorer 2016-2019 Smoke Hood Deflector

$115.00

Explorer 2020-2025 Smoke Hood Deflector

$115.00

Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

$170.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Explorer 2021-2025 Black Floor Liners 4 Piece Set

$205.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Explorer 2022-2025 Black Badging Ford Oval

$115.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Genuine Ford Accessory,Napier

Genuine Ford Accessory,Napier

color

brand

price Range

Explorer 2016-2019 Smoke Hood Deflector

$115.00

Explorer 2020-2025 Smoke Hood Deflector

$115.00

Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

$170.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Explorer 2021-2025 Black Floor Liners 4 Piece Set

$205.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Explorer 2022-2025 Black Badging Ford Oval

$115.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00