Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  commodities in range $0 - $50 (35)

                  commodities in range $51 - $100 (22)

                  commodities in range $101 - $200 (31)

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                  53 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
                  Clear all
                  Cargo Badge Light

                  Cargo Badge Light

                  SKU: VRB5Z13776A

                  $119.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Lettering Hood Badge - Black

                  Explorer 2020-2025 Lettering Hood Badge - Black

                  SKU: LB5Z16606A

                  $110.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Off-Road Assistance Kit

                  Ford Off-Road Assistance Kit

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Rear Bumper Protector

                  Explorer 2020-2025 Rear Bumper Protector

                  SKU: LB5Z17B807A

                  $100.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  123

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                  46 - 53 of 53 results