Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (2)

                  Number of Ford Performance commodities (7)

                  Number of Yakima commodities (6)

                  Number of Thule commodities (4)

                  Number of Cargo commodities (3)

                  Number of Bike commodities (1)

                  commodities in range $0 - $50 (31)

                  commodities in range $51 - $100 (21)

                  commodities in range $101 - $200 (21)

                  commodities in range $201 - $500 (31)

                  commodities in range $501 - Above (17)

                  17 results

                  price Range:

                  $501 - Above
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                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $709.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bike Carrier

                  Yakima Hitch Mounted Tilting Bike Carrier

                  SKU: VR2DZ7855100A

                  $1,139.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603EX30

                  $850.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  EXPLORER SPORT EXHAUST - BLACK

                  EXPLORER SPORT EXHAUST - BLACK

                  SKU: M5200ESTB

                  $2,415.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  EXPLORER ST SPORT EXHAUST - CHROME

                  EXPLORER ST SPORT EXHAUST - CHROME

                  SKU: M5200ESTC

                  $2,415.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  10 - 17 of 17 results