Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ford Performance by ARB Tire Pressure Gauge

                  Ford Performance by ARB Tire Pressure Gauge

                  SKU: M1830TP

                  $45.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Expedition 2018-2025 UVS 100 Custom Sunscreen

                  Expedition 2018-2025 UVS 100 Custom Sunscreen

                  SKU: VJL1Z78519A02A

                  $109.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Trailer Brake Control

                  Trailer Brake Control

                  SKU: JL3Z19H332AA

                  $295.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  SKU: JL1Z7813300CB

                  $205.00

                  Shipping: Ships by May 10
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                  Yakima Bike Carrier Hitch Swing Adaptor

                  Yakima Bike Carrier Hitch Swing Adaptor

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                  $439.00

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