Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007S2295SB

                  $410.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  SKU: JL1Z7813300FB

                  $125.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  SKU: VJL1Z16A550B

                  $349.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
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