Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (12)

                  Number of Gray commodities (2)

                  Number of Brown commodities (1)

                  Number of Genuine Ford Accessory commodities (20)

                  Number of Ford Performance commodities (12)

                  Number of Thule commodities (10)

                  Number of Yakima commodities (6)

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                  Number of Bike commodities (2)

                  commodities in range $0 - $50 (45)

                  commodities in range $51 - $100 (30)

                  commodities in range $101 - $200 (41)

                  commodities in range $201 - $500 (55)

                  commodities in range $501 - Above (22)

                  63 results

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
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                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $1,198.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2026 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $779.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2009-2012 Black Cross Bars 2pc Set

                  Escape 2009-2012 Black Cross Bars 2pc Set

                  SKU: 9L8Z7855100AA

                  $150.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  SKU: VLJ6Z7855100A

                  $909.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2024 Illuminated Keyless Entry Keypad

                  Escape 2024 Illuminated Keyless Entry Keypad

                  SKU: LJ6Z14A626AA

                  $185.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $709.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $1,777.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $140.00

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                  46 - 54 of 63 results