Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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55 results

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Tow Recovery Hook

Tow Recovery Hook

SKU: 6M2Z17A954A

$40.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

SKU: FJ5Z7813300AA

$140.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Ford Large Soft-Sided Folding Cargo Organizer

Ford Large Soft-Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

SKU: BL3Z19A282A

$35.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Low Profile Side Window Air Deflectors

SKU: VJ5DZ18246A

$109.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Keyless Entry Keypad for Vehicles without Factory Remote Start

Keyless Entry Keypad for Vehicles without Factory Remote Start

SKU: KB3Z14A626A

$125.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Cargo Area Liner

Escape 2013-2019 Cargo Area Liner

SKU: DJ5Z7811600BA

$130.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Thule Roof Mounted Cross Bar System

Escape 2013-2019 Thule Roof Mounted Cross Bar System

SKU: VCJ5Z7848016A

$769.00

Shipping: Ships by Jul 7

Pickup: Free at Dealer

Add to Cart

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