Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  SKU: M1821FL

                  $140.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  SKU: M13086BC60

                  $225.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $220.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  SKU: M3002470BF

                  $2,025.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000538B

                  $3,040.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 2.3L HIGH CLEARANCE EXHAUST SYSTEM

                  2021-2025 BRONCO 2.3L HIGH CLEARANCE EXHAUST SYSTEM

                  SKU: M5230BR3

                  $1,205.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $240.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
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